Virgin Media Contact Number: 0800 052 0422

Virgin Media customer services can be contacted for free on their freephone contact number 0800 052 0422 for technical support with your broadband connection and to add channels to your TiVo television package.


Virgin Media customer services – 0800 052 0422

Contact the customer service team at Virgin Media for free by dialling their freephone number 0800 052 0422 to get their latest price tariffs for broadband, digital television and landline calls before signing up to a telecoms service. Here you can also manage your account settings by changing your login details if you have forgotten your password and to notify them that you are moving home so your services can be transferred to your new address. Existing customers can upgrade their existing package by requesting a faster internet connection and more channels on your TiVo television bundle, including sports and film channels available from other broadcasters.

The Virgin Media customer care helpline 0800 052 0422 is open seven days a week from 8am to midnight, however reduced opening hours may be in effect during UK bank holidays. Calls are free of charge from all landline and mobile handsets, regardless of whether you subscribe to their services or not.


Technical support – 0345 454 1111

Phone Virgin Media technical support on their dedicated telephone number to report a problem with your home broadband, such as an inability to connect to the internet and poor download speeds. You should also call this helpline to file a complaint if your download speeds are repeatedly below the values quoted in your contract. Moreover if you are experiencign faults with your Virgin Media television service such as missing channels, poor picture quality and bad sound reception then call this helpline to request an engineer.


Virgin Media telephone numbers

Virgin Media department UK phone number
Virgin Media customer services 0870 042 1102
Technical support office 0345 454 1111
Virgin Mobile enquiries 0345 600 0789
Pay your Virgin Media bill 0800 064 3777
Notify Virgin Media that you are moving home 0345 141 0111


Send a letter to Virgin Media

Customers who would prefer to send formal written enquiries can post letters to Virgin Media’s UK office which is situated at the following Hook postal address, however this is a slower way of communicating with the company so keep in mind it will take them up to a week to respond to your enquiries.

Virgin Media Limited,
Bartley Wood Business Park,
Bartley Way,
RG27 9UP,
United Kingdom.