Contact Ovo Energy customer services for no charge by calling their UK freephone number 0800 5999 440 to report a gas leak, for their electricity tariff rates and to submit a meter reading.
New customers to Ovo Energy can call them for free by dialling their freephone contact number 0800 5999 440 to get their latest gas and electricity prices to compare against their current provider. Furthermore existing customers can phone this helpline to request a new smart meter or to submit a reading if they prefer to give monthly statements. Ovo can also be contacted on this number if you have been overcharged on a recent energy bill so that you can request a refund. Similarly if you have overpaid on your monthly direct debit agreement you can call this helpline to file a complaint. Lines are open 8am-8pm Monday-Friday and 9am-5pm Saturday so they are unable to handle general enquiries on Sundays.
Ovo pay as you go – 0800 358 3523
If you are a pay as you go customer with Ovo then you can contact them for free on their freephone helpline number 0800 358 3523 to report a problem with your meter, to get a replacement gas card and to get their latest energy tariffs. You can also phone this number to locate your nearest PayPoint outlet so that you can top up your gas and electricity supplies at a convenient time for you.
Gas emergency helpline – 0800 111 999
Phone the national gas emergency contact number 0800 111 999 to notify Ovo Energy about a leak of flammable gas or carbon dioxide. Please make sure you are in a safe location before making the call, however if possible turning off the gas supply and opening all doors and windows will help the gas to dissipate. You can call this helpline 24 hours a day, seven days a week so do not hesitate to phone them.
Compilation of Ovo Energy contact numbers
|Department||Ovo phone number|
|Ovo Energy customer services||0800 5999 440|
|International enquiries||+441179 303 100|
|Pay as you go customer services||0800 358 3523|
|Phone Ovo pay as you go from abroad||+441173 701 041|
|National gas emergency helpline||0800 111 999|
|Report a power cut to Ovo||105|
Ovo Energy postal address
Customers can write letters of complaint as well as general enquiries to Ovo Energy which should be delivered to their Bristol postal address: